Proper installation is difficult because the O rings can get off set. It leaked until I added Vaseline to hold the O ring in the middle of the connection.
We're sorry you had trouble with your installation. The instructions do say ''Applying a small amount of silicone plumbers grease or vaseline to the O-rings will help hold them in place.''
Fast service, received within a week of ordering. Always happy with Dishmaster services and products.
The sales rep was very helpful in answering all question plus sending a YOUTUBE to help see how to back flow the hose for cleaning.
I have two units, one in Michigan and one in Florida. I may have to change them out for conventional kitchen faucets because repair parts are too expensive and difficult to obtain. It seems that one and two dollar parts are costing 10 and 20 dollars to replace. You have a monopoly on these units and are pricing yourselves out of the market. The next time I need parts I may just go to Home Depot or Lowes and buy a conventional faucet.
We don't like inflation any better than you do but with our costs increasing daily we eventually have to raise prices to stay in business. If $13 for two repair parts is breaking your budget, you can save by purchasing just the 11/16 x1/2x3/16 O-rings and the 1/4R flat non-beveled bibb washers from you local hardware or home center. A chart of all the O-rings we use on our products is available on our website. https://dishmasterfaucet.com/pages/o-ring-application-chart
I've had a Dishmaster since I was a kid in the 80's. This Sapphire is the 3rd style of Dishmaster that I have owned and the best to date. Very easy to use and operate. Most people don't know about these and when they finally try one they are instantly sold. This make life easier and save time which is almost priceless in my opinion. Thank you Dishmaster.
Ordered replacement O-rings, retaining ring & seat. Removal & installation was easy, instructions clear.
I bought the diverter valve in case I had problems after greasing the diverter on our dishmaster which is several months old. Applying plumbers grease to the unit solved the problem for about 2-3 week but it is going bad again. I have not replaced the valve as yet..
I had diverter valve problems with our previous dishmaster as well, I did replace the diverter valve and it lasted about 4 months. I then replaced the unit.
I have had dismasters for over 50 years and have never had diverter problems like this.
Arthur McCrary
We're sorry you're having trouble. The diverter must be clean and lubricated. Never use WD40.
See these instructions: https://dishmasterfaucet.com/pages/ts27-diverter-knob-will-not-drop
and this video: https://www.youtube.com/watch?v=Q5HE255U3jo&t=2s
Contact us if you require further assistance.
problem with the swivel head it's plastic and with VERY gentle using wives the container ring cracks and the unit will blow off the mount spraying everywhere
This problem has not been previously reported. Please contact the manufacturer for replacement: 'Not a Dishmaster product. 10 year Warranty by Niagara Conservation. Call 1-888-513-3005 or visit amconservationgroup.com'
Great, the old one was leaking. New one was simple to replace.
It was magic! After ordering the spout retainer, O-ring and seat the faucet magically quit leaking without us ever changing anything. I will definitely keep the parts and I'm sure the faucet will never leak again.
Not much to say. Perfect replacement for original; fast delivery. Agree w/what "Tank" said below. And DO put a pan under tank.
Easy to replace but I had to call you for help on getting it to work right. You gave me suggestions and it worked. THANKS
This product worked great to repair our Dishmaster2000. We love Dishmaster because everything is replaceable. You don’t have to replace the entire faucet just for one little part. Also great instructions.
I have a very deep laundry sink with a wall mounted Dishmaster (a distance of about 30 inches) and with this aerator the water does not slash at all! I have a set of these in my retro kitchen, but they are near 20 years old and that aerator had begin to splash a bit, so Ive ordered a new one for that unit as well. I have very hard water so it has probably been clogged with minerals. As near as I can tell they can’t be completely disassembled for cleaning, but with a life of over 10 years, I’m more than satisfied. When you order, just be sure to specify the one with the swivel and stream adjustment.
These solve the leaking faucet problem at an economical price.
Venturi unit is easy to install, and functions as expected. No problems were encountered during the whole process.
I needed to replace the diverter knob on my Dishmaster. The new one fits and allows changine the water flow to the spray brush easy.
