Parts and replacement worked great! Fixed the problem right away. Only complaint is the shipping took 7 days instead of the 2 to 3 as stated when ordering.
I love my Dishmaster, so much so that the family named it MR. Sudsy. I was so glad to find I could get parts to repair it. Works and looks like new again, I am so pleased.
The replacement hose was easy to find on your website. It came right away in the mail. The directions were clear and easy to follow to install the new hose and wand. Simple.
I just got my new 1950’s style Dishmaster faceplate and I love it! I couldn’t be more pleased with it, very nice looking and well made. Now my Dishmaster looks just like the one my Grandma had when I was a kid. Thanks again, Dishmaster for making these available!
This is my 4th Dishmaster faucet in more than 50 years and for sure I wouldn't what any other faucet. My previous Dishmaster still works just fine. They really don't stop working as you can buy parts and do your own repairs. I just wanted to have the arch as the straight arm gets in the way when we wash large pots. Thanks for making such a great product.
As with all Dishmaster products, this one is attractive in my kitchen, works like a dream, and the Dishmaster service is the best. Many thanks.
These brushes are the best for pots and pans. Very Durable! Excellent company service and quick shipping.
Was having trouble with my 14 year old valve, partly due to a servicing error by me. Bought a new one, easy peasy, back to normal. This company is very helpful if you call or email, they stand by their product and patiently assist homeowners.
My mom had a Dishmaster as I was growing up and I wouldn’t do dishes without one! I bought this one for my married daughter and her family of 6. So glad we can now get a faucet that is updated and not retro! Thank you thank you Dishmaster
I love the look of this dishmaster. The older versions looked too retro for me. This one has a nice up-to-date sleek look. My husband installed it and said it was easy enough (of course what's easy for him is hard for others). The only reason I did not give it five stars was because it leaked from some valve. I guess this is an issue. We had to call the company and get a replacement part. With that said, the company responded immediately, and we received the part within a week. Very good customer service. So, I do love this one so far and feel you can't go wrong ordering it. I have had Dishmasters for years, and I am happy they have upgraded to a new, sleek design.
My wife has used this model since she was in high school. She will not consider any other faucet in her kitchen. I will not say how old she is, but she collects social security. A long time customer.
The Dishmaster Imperial Four replaced our same product that's provided YEARS of outstanding service. It was just time... Do yourself a favor, and try it! You'll never go back to plain faucets.
Ordered a replacement hose which arrived in three days.
We've used Dishmaster since 1963.
The white brushes arrived promptly, have not stained, and depending on the dishwasher, work just fine.
Major improvements over all the past models I've had.
Suggest you improve hot and cold valve to eliminate an awkward feeling when turning on and off and moving to the back for hot water.
Love my Dishmaster and the service is great. My Mom purchased one in the 50"s!! After I got married; our first Christmas I received one from my Mom and have had one ever since. When we ever moved; the family knew that I would not cook until my Dishmaster was installed. It was always installed before we moved in!
I've had dishmaster faucets my entire life - I even installed my own when I lived in a rental in college. I currently live in small house with no room for a dishwasher, so the dishmaster faucet is a must!
The orange brush lasts for almost 2 years. Black brush - about a year. Just got a new set including white brush and green. White is our new favorite, but all four have theif place. I’d recommend getting the 4-pk. when replacing
I would like for you to come up with something that keeps the brush tubing from catching on the valves or anything else under the sink.
Had this in the past and love it as you can wash all of the non stick pans with the
soapy water from the wand with brush and hands stay dry.
I really like the Sapphire. I had to get used to the high pressure and the adjustment on the valve. I have only one complaint which may be a warning to others. The escutcheon at the bottom wasn't tightened enough so the faucet would turn on the base. We had to take the faucet off and tighten it before re-installing it.
LOVE this faucet! I put it into my retro camper and it looks amazing. So glad I found this.
I love Dishmaster’s, have owned them all my life. My last one never worked properly. Water would come out both wand and spigot, and my water pressure is very very good. And, the top pull wouldn’t go down once it was pulled for the wand which would spray all over once the water was turned back on. I ordered this part to fix that, it worked for about 5 days, and is back to doing the same thing. I am very disappointed. I emailed you two times after my purchase, but never got an answer. I think I got a dud because my other Dishmasters were great and still working, just replaced them for newer look. ☹️
I always appreciate the quick and efficient service I receive from Dishmaster. Thanks too for the informative videos. They are helpful indeed.
Excellent customer service. A person answered on first ring. Easy to put together.
I have always loved my Dishmaster and this one is no exception. How do people live without one?
Good service. I will return when I need a replacement part. More convince than going to different stores to find parts.
The Dishmaster Faucet is a wonder! It sprays water and if you need it -soap.
This is much better than grandmas "Dishmop" . We love it!
I have used Dishmasters for years. My father was a plumber in the
60s and installed thousands of them in California. My wife uses hers
with fondness and love. But Home Depot and Lowes do not carry them
in stock here in the Northeast. Why not?
Age and a lot of "Pot Walloping" and the Spray tube just fell apart.
Ordering a new one was quick and easy.
Arrived in a couple of days.
A pair of pliers and 15 mins to replace and ma ma still believes I can fix anything. Thanks Dish Master we won't tell her any different will we.?
The directions were clear and it took me about 20 minutes to make the switch.
We had the previous dish master faucet in my kitchen for probably at least 30 years. It was not a hard decision when it came time to replace it. Honestly if I had the time, I probably would’ve just gotten replacement parts to fix the one we had. But the new models are so attractive, while at the same time having the functionality of the Soapy wand.
Thank you dish Master!
It works as it should. I did ask if omit came with the brush attachment; I was told it did. It did not come with the brush attachment!