Warranty

Dishmaster Limited Manufacturer's Warranty

We warrant that your DISHMASTER® FAUCET has been thoroughly checked and water tested before shipment from the factory and, to the best of our knowledge, is free of mechanical and material defects. Warranty applies to the original consumer purchaser and is not transferable. Should defects due to faulty material or workmanship under normal installation, use, and service develop within FIVE (5) YEARS from the date of purchase; SilverStream LLC will, at its election, repair, provide a replacement part or product, or make appropriate adjustment.

What is not covered:

  • Damage caused by accident, negligence, misuse, abuse, or adverse water conditions
  • Damage caused by improper, or lack of, care or cleaning
  • Normal wear and tear
  • Brushes, decorative finishes, rubber parts e.g. O-rings, seals, etc.
  • Improper installation, service or repair whether performed by a contractor, a service company, or you

SilverStream LLC is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of SilverStream exceed the purchase price of the faucet.

KEEP YOUR SALES RECEIPT TO ESTABLISH PROOF OF PURCHASE.

If you purchased your faucet directly from Dishmaster Faucet, or the Amazon Dishmaster Store, or the eBay Dishmaster Store your warranty is already registered. Otherwise, it is important that you keep your sales receipt. IF YOU WISH TO REGISTER YOUR WARRANTY for a purchase made from a source other than those mentioned above, such as a retail store or other online source, email your complete contact information along with an attached sales receipt to sales@dishmasterfaucet.com and we will record your warranty purchase in our customer database. If no proof of purchase is available the warranty period will be based upon the manufacturing date rather than the purchase date. If you believe you have a warranty claim, contact SilverStream LLC, 901 W Frank St, Mitchell, IN 47446. Provide all pertinent information regarding your claim, including a complete description of the problem, the model number, finish, date of purchase, and from whom the faucet was purchased. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. For other information write to the above address or call 1-800-521-9234 or 1-812-849-6500.

For any and all concerns related to the installation and operation of your Dishmaster® Faucet, contact the manufacturer. Do NOT return your Dishmaster® Faucet without first contacting the manufacturer regarding your service problem.

Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province.

Dishmaster® is a registered trademark of SilverStream LLC