We ordered the sapphire faucet after our previous one blew a gasket. We've had one of your faucets for probably 35 years. This is the third one we've owned.
I really appreciated the ease to install the whole system. Much easier than the last one we had. I love the low arc on the faucet as it allows for pitchers and large containers to fit under with no problem. It was easy to learn the controls and is easy to use.
Keep up the good work as the product is getting better all the time.
Faster than expected delivery from order date, easy to install, and looks nice. The first time it was used it worked great. Second time, the diverter valve became stuck. I contacted Dishmaster about this, and they sent me a new diverter valve at no cost on a Monday and it was on site by noon Wednesday. I would say 5 stars for the service on the part too. I have been using Dishmaster faucets for over 50 years, and would not have a house with out one.
I was raised with having a dishmaster to do the dishes. As an adult with my own home this is now my third one. I love the newer look of the dishmaster. Couldn't live with out one, makes it so easy to clean up a few or a lot of dishes.
Having to switch the diverter cartridge on the brand new faucet was a pain. Having a brand new faucet & not being able to use it was a big inconvenience.