TS27 - Water flows from the spout and the wand at the same time
TS27 - Water flows from the spout and wand at the same time
If when the diverter is in the UP position:
- Water is normally prevented form flowing to the spout when the diverter is in the UP position and the diverter seal closes the opening to the spout. If water does flow to the spout when the diverter is UP, the diverter seal should be checked.
- Examine the diverter seal to see if it has become detached from the diverter rod or needs to be cleaned or replaced.
- Make sure the base of the spout is clean and free up buildup as noted in the diagram
If when the diverter is in the DOWN position:
- Water is normally prevented from flowing to the brush when the diverter is in the Down position and the diverter seal closes the opening in the insert that leads to the wand. If water does flow to the brush when the diverter is down, the face of the insert should be cleaned and/or the diverter seal should be replaced.
- Examine the diverter seal to see if it needs cleaned or replaced.
- If the face of the insert does need cleaned, it is most commonly a buildup of lime and/or other mineral(s). Do NOT remove it by sanding, scraping, chiseling, etc. Permanent damage will most likely result and the insert will need to be replaced. The surface must be very smooth. Instead, remove any puddled water from around the insert and then fill the cavity with a 50:50 mixture of distilled vinegar and water. Allow to soak for 24 hours.
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