you all are THE best !!! From the moment I rec'd a return call from the message I left - which I was unsure would actually happen. The responsiveness I was given reminds me of days when companies actually cared about their customers and stand 100% behind their products. Your products are built to last (my first dishmaster lasted 30+ years) and I am the proud owner of my 2nd. I was pleased to know when my call was returned the person knew the ins and outs of the faucets. This company gets a 10 in my book